Effective date: June 17, 2026
Boston Tree Preservation (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Statement explains what information we collect, how we use it, how we protect it, and the choices you have — including for our SMS/text messaging program.
Information We Collect
We collect information you provide directly to us, including when you request a quote, schedule a service, sign up to receive text messages, or otherwise contact us. This may include:
• Your name
• Your phone number (including mobile number)
• Your email address
• Your service or mailing address
• Information about the property and services you request
We may also collect limited information automatically when you visit our website, such as general usage data, in order to operate and improve our site.
How We Use Your Information
We use the information we collect to:
• Provide, schedule, and deliver the tree care and related services you request
• Send you service updates, appointment and delivery notifications, and customer-care messages
• Respond to your questions and provide support
• Send you offers and information about our services where you have agreed to receive them
• Maintain our records and operate our business
• Comply with applicable laws and regulations
SMS/Text Messaging Program
By providing your mobile phone number and opting in, you consent to receive text messages from Boston Tree Preservation, including delivery and appointment notifications, service updates, customer-care messages, and offers.
• Message frequency may vary.
• Message and data rates may apply.
• You can opt out at any time by replying STOP. After you reply STOP, you will receive one confirmation message and then no further texts unless you opt back in.
• For help, reply HELP or contact us at (781) 729-0095.
• Carriers are not liable for delayed or undelivered messages.
How We Share Your Information — and How We Do Not
We do not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.
No mobile information — including your phone number and your SMS/text messaging opt-in or consent — will be shared with, sold to, or disclosed to any third party or affiliate for marketing or promotional purposes.
We share personal information only in these limited circumstances:
• Service providers: With trusted vendors who perform services on our behalf (for example, our messaging platform, scheduling, or payment processing), solely so they can provide those services to us and under obligations to keep your information confidential. These providers are not permitted to use your information for their own marketing.
• Legal requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Boston Tree Preservation, our customers, or others.
In no case do we share text-messaging opt-in data or consent with third parties for marketing purposes.
Your Choices
• Text messages: Reply STOP at any time to stop receiving texts, or HELP for assistance.
• Email: Follow the unsubscribe instructions in any marketing email, or contact us to be removed.
• Access and updates: Contact us to review or update the personal information we hold about you.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, but we work to protect your information consistent with applicable law.
Children’s Privacy
Our services and messaging programs are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. When we do, we will revise the effective date above and post the updated statement on our website.
Contact Us
If you have questions about this Privacy Statement or our privacy practices, please contact us:
Boston Tree Preservation
2 Draper St, Woburn, MA 01801
Phone: (781) 729-0095
Email: admin@bostontreepreservation.com